Privacy Policy

1. Introduction

MRDN Capital Corp (“Meridian”, “we”, “our” or “us”) operates Meridian Academy at academy.mrdn.digital and Meridian at mrdn.digital. We respect your privacy and handle personal information lawfully, fairly and transparently.

This policy explains what we collect, why, who we share it with, how long we keep it and the choices you have. It applies to learners, customers, enterprise clients and anyone who visits our websites.

2. Information we collect

We collect only what we need for the purposes in section 3:

• Identity and contact: name, account identifier, email address, phone number and mailing address.
• Enrollment and class participation: courses, class dates, attendance, completion status and prerequisites.
• Orders and payments: order number, price, currency, tax location and refund status. Card details are handled by our payment processor; we receive only the payment status, a reference and, where supplied, the card brand and last four digits.
• Certification: exam eligibility, credential-body identifiers and exam or renewal status.
• Communications and support: support messages, survey responses and your preferences.
• Accessibility and accommodation: accommodations you request so we can support you in class. We treat this as sensitive information.
• Device, usage and security: IP address, browser, device, timestamps and security logs.
• Cookies and consent: cookie identifiers, your consent choices and Global Privacy Control signals.
• Marketing and testimonials: subscription status and, only if you choose to share one, your testimonial and how you want it attributed.

3. How we use your information

We use your information to:

• Operate accounts, registration, scheduling and class delivery
• Process orders, payments, taxes, refunds and fraud checks
• Administer certification requirements and report to credential bodies
• Respond to support, accessibility and privacy requests
• Protect our services and customers from abuse and security incidents
• Measure and improve our websites and training, with your consent where required
• Send course news and offers, only if you opt in
• Publish student testimonials, only with your consent

The legal basis for each use (contract, legal obligation, legitimate interests or consent) depends on where you live. Our Global Privacy Framework sets it out by country.

4. How we share your information

[CONFIRM: We do not sell your personal information or share it for cross-context advertising.] We share it only with:

• Cloud hosting and database providers
• Payment and fraud-prevention providers
• Email, customer-support and learning-delivery providers
• Certification bodies, such as Scaled Agile, Inc. for SAFe® exams
• Analytics providers, only after you consent
• Professional advisers, and authorities when the law requires it

The current list of providers is on our Subprocessors page.

5. How long we keep it

We keep personal information only as long as we need it for the purpose it was collected, or as long as the law requires. Retention periods for each type of record are listed in our Data Retention and Deletion Policy.

6. Your rights and choices

Depending on where you live, you can ask us to access, correct, delete or export your personal information, to restrict or object to how we use it, and to withdraw consent at any time. Account holders can export or delete their data from account settings.

You can opt out of marketing with the unsubscribe link in any email, and change your cookie choices at any time from Cookie settings in the site footer. How we answer requests is described in our Privacy Rights Request Policy.

7. Security

Our websites use encrypted connections, payments are processed by Stripe, accounts can be protected with two-factor authentication, and access to admin tools is limited by role. If a personal data incident occurs, we follow our incident response policy and notify you and the authorities where the law requires. No method of transmission over the internet is completely secure.

8. International transfers

[DESCRIBE WHERE PERSONAL INFORMATION IS STORED AND THE SAFEGUARDS USED WHEN IT IS TRANSFERRED BETWEEN COUNTRIES.]

9. Children

How we handle information about children and young people is set out in our Children and Young People Privacy Policy.

10. Changes to this policy

We may update this policy from time to time. When we make material changes, we will post the new version here with a new “Last updated” date and, where appropriate, let you know by email.

11. Contact us

Questions about this policy or your personal information? Contact our privacy team.